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FAQ's

HOW LONG WILL IT TAKE TO GET MY ORDER?
- 4 to 7 days. Please allow up to 2 full business days for your order to be processed, picked, packed and shipped.

Orders received on Saturday and Sunday will be processed on the following Monday and shipped by the following Tuesday or Wednesday. Please Note SPELLBOUND is closed on the weekends and major holidays.

All orders are shipped via USPS

International shipping can take 5-15 days for delivery.


HOW MUCH HAIR WILL I NEED FOR A FULL HEAD?
-This answer will vary based on your individual preferences.

12"-14"= 2 bundles

16"-20"= 3 bundles

22"-26"= 4 bundles

28"-30"= 5 bundles

*** add 1 for a fuller look***


HOW IS THE LENGTH OF THE HAIR MEASURED?
- Straight hair is measured in its natural state, but our wavy and curly hair is measured when stretched out. When ordering wavy hair, you may consider ordering 2 inches longer to accommodate your length. When ordering curly hair, you may consider ordering 4-6 inches longer to accommodate your desired length.


WHAT ARE CUTICLES AND WHY IS IT SO IMPORTANT FOR THE HAIR TO HAVE IT INTACT?
-Cuticles are the outer most part of the hair shaft. They are strong and transparent cells that overlap each other up to 12 layers deep. These tiny microscopic structures protect the hair and its inner cell structures from damage. The cuticle is responsible for much of the mechanical strength of the hair fiber. A healthy cuticle is more than just a protective layer, as the cuticle also represents the structure that controls the water content of the fiber. Much of the shine that makes healthy hair so attractive is due to the cuticle. With these in tact, you can treat the hair like its your very own. It can be dyed and
chemically processed. We suggest having your hair Professionally serviced to protect your investment.


WHAT IS CO-WASHING?
-A co-wash is when you wash your hair only using conditioner. The conditioner is used in this wash to provide your hair with moisture and shine, and also help hydrate the hair. Most people will say the conditioner is the most important part of the washing process.


CAN I DYE AND/OR BLEACH MY VIRGIN HAIR?
-Virgin hair can be dyed and/or bleached, however you still have to be careful as you would with your real hair. Extra care will be needed because the hair is not attached to the scalp and does not retain its own moisture. You must be mindful to keep the hair hydrated and moisturized. Also, when you dye and/or bleach your virgin hair the hair is no longer virgin (it will then be chemically processed.)


HOW LONG WILL THE HAIR LAST?
-Our hair will last up to a year but can last much longer with proper treatment and care. Constant heat styling, coloring, and improper care will significantly shorten the life span of the hair.


CAN I STRAIGHTEN MY CURLY/WAVY HAIR?
-The answer is YES you can. Some of the deep curly or wavy patterns may be challenging to straighten because the curl pattern is so deep and it will take a long time. It is very important that you use a quality heat protectant on your hair. Your hair is 100% pure human hair so it can become heat damaged just as your own hair would. Also, with curly/wavy hair you risk the chance that your curl pattern will not return after applying excessive heat to your hair repeatedly just as your natural hair would respond. If you continually apply heat to your hair, you will begin to train your hair to be straight. Our suggestion is; if you want curly hair, then wear your Virgin hair curly. If you prefer to wear your hair straight or wavy, then the wavy textures will be best for you since they offer the most
versatility.